Frequently Asked Questions (FAQs)
Your questions, answered clearly.
🛒 About Purchasing
Q1. How do I buy an eBook from NurtureWellHub?
Simply browse our collection, click on the eBook you want, add it to cart, and proceed to secure checkout. You’ll receive the download link immediately after successful payment.
Q2. Are your eBooks physical books?
No, all our products are digital eBooks in downloadable format (usually PDF). You will not receive a physical copy.
Q3. Do I need to create an account to purchase?
No, creating an account is optional. You can purchase as a guest. However, having an account helps track your orders easily.
📥 Downloading & Access
Q4. How will I receive my eBook after payment?
After successful payment, you’ll:
See a download link on the confirmation page
Receive a download link on your registered email
Q5. What should I do if I didn’t receive my download link?
Check your spam/junk folder first. If not found, contact us at info@nurturewellhub.com with your order number.
Q6. How long will I have access to my download?
You can download your eBook immediately after purchase. Most download links are valid indefinitely, but we recommend downloading and saving the file right away.
💳 Payment & Security
Q7. What payment methods do you accept?
We accept payments via:
Credit/Debit Cards
UPI (India)
PayPal
Razorpay
Google Pay, PhonePe (via Razorpay)
Q8. Is my payment information safe?
Yes, all transactions are processed through secure, trusted third-party gateways. We do not store any card or banking information.
📘 About the eBooks
Q9. What kind of eBooks do you sell?
We offer eBooks related to:
Health & wellness
Women’s hormonal balance
Study techniques & student life
Smart living with AI
PCOD, alternative careers, and more
Q10. Are your eBooks beginner-friendly?
Absolutely. Our eBooks are written in simple, easy-to-understand language for all ages—no technical knowledge required.
Q11. Are your books based on medical advice?
Our eBooks are informational and educational. They are not a substitute for medical or professional advice. Always consult a qualified expert when needed.
🔁 Refund & Returns
Q12. Can I return or get a refund for an eBook?
Due to the nature of digital products, all sales are final. However, we may issue a refund for:
Technical download issues
Payment error
See our Refund Policy for full details.
Q13. How do I request a refund?
Email us at info@nurturewellhub.com with your order ID and reason. We respond within 2–3 business days.
🛡️ Copyright & Usage
Q14. Can I share or resell the eBook I purchased?
No. All our eBooks are protected by copyright. They are for personal use only. Sharing or distributing them is illegal and violates our Terms of Use.
Q15. Can I print the eBook?
Yes, for personal use only. You can print a copy if needed, but we recommend reading on your device for convenience and sustainability.
📧 Contact & Support
Q16. I need help with my order. What do I do?
Contact our support team at info@nurturewellhub.com with your issue and order details. We’re here to help!
Q17. Can I suggest topics for new eBooks?
Yes! We love hearing from our readers. Send your suggestions to info@nurturewellhub.com or through our contact page.